Return Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

You may request a return if:

  • The item arrives damaged or defective.

  • You receive the wrong item.

  • The product has a manufacturing defect.

To be eligible for a return, the item must be:

  • Unused and in its original condition.

  • Returned in its original packaging whenever possible.

  • Reported within 7 days of receiving your order.

Non-Returnable Items

The following items cannot be returned unless they arrive damaged or incorrect:

  • Items that have been used, washed, or altered.

  • Products without original packaging.

  • Personalized or custom-made products.

  • Gift cards and digital products (if applicable).

Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

  • Your refund will be processed to your original payment method whenever possible.

  • If a direct refund is not available, we may offer a replacement, store credit, or another suitable solution.

  • Processing times may vary depending on your payment provider.

Exchanges

If you receive a damaged, defective, or incorrect item, we will gladly arrange a replacement or exchange, subject to product availability.

Return Shipping

  • If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping cost where applicable.

  • If the return is requested for any other eligible reason, the customer may be responsible for the return shipping cost.

Order Cancellation

Orders may be cancelled before they are processed or shipped. Once an order has been dispatched, it can no longer be cancelled.

Late or Missing Refunds

If you have not received your refund after approval:

  • Check your bank account or payment method again.

  • Contact your payment provider, as processing times may vary.

  • If you still need assistance, please contact our customer support team.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please visit our Contact Us page. Our support team will be happy to assist you.